The Code of Conduct aims to facilitate efficient and fair outcomes for members and licensees of Copyright Collecting Societies
Promotes awareness of and access to information about copyright and the role and function of Collecting Societies
Promotes confidence in Collecting Societies and the effective administration of copyright or the resale royalty right
Sets out the standards of service that members and licensees can expect from Collecting Societies
Ensures access to efficient, fair and low cost procedures for the handling of complaints and disputes
